If you’re not 100% satisfied with the items you received,please Contact Us within 7 days upon receiving them to initiate the return process.

Purchased but not shipped (Cancelation):

Your order will be issued as soon as possible after your purchase, so you will be charged a 5% processing fee.

Shipped and returned:
For loss and return due to other reasons such as security check, lost transportation, sending to the wrong address, etc., we provide a full refund unconditionally.
For products returned by customers due to insufficient address, incorrect address, undeliverable address, unable to contact the customer, etc., the product is returned. If the customer needs a refund, will be charged a 5% process fee and shipping costs.

has been delivered (Unused):

Within 30 days of receipt of your order, you may return the unused product(s).
To be eligible for a return, the product must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it
Customers are responsible for return shipping costs.
And you may will be charged up to 20% restocking fee. (this is withheld from refund)